See All Insights

The Cosmopolitan of Las Vegas | Storytelling










The Cosmopolitan of Las Vegas used storytelling to create a customer experience

Soon after its opening, The Cosmopolitan of Las Vegas sought a partner to train employees and its executive team on ways to use the power of storytelling to improve experiences for its guests. Over the course of two days, New Kind ran a series of training sessions for employees and the leadership team.

These storytelling training sessions gave participants a deep understanding of the components of a great story, and some key tools and instructions for how to use storytelling and story-creation tools to create exceptional guest experiences.

Related Posts

Get the latest news and insights from New Kind

  • New Kind needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

  • This field is for validation purposes and should be left unchanged.

Get the latest news and insights from New Kind

  • New Kind needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

  • This field is for validation purposes and should be left unchanged.